On this website, partners of Ganteline Kft. can report their logistics, shipping, packaging and quality complaints. If the delivery is performed by a courier service and Buyer performs the acceptance at its own site, the deadline to file a complaint shall be max. 2 (two) business days from the acceptance.
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You can choose from the topics below:
Missing/surplus or exchanged products
Have you received more or less products you originally ordered? Is the color or the size different? Choose the logistics complaint to report your complaint!
The delivered products have been damaged? Damaged pallet, foil or compressed box?
Please click to shipping and packaging complaint!
Product quality problems: tear, breakage, soaking, material defect, etc.
Report the quality complaints here!
Report the quality complaints here!
